This quarterly report brings together the feedback you've given us on the services you receive, and how you're helping to shape Eastlight for the better.
Over 130 residents stepped up to share their voices and ideas to help us improve how we work and help us to create stronger communities. Thanks to their feedback, the ARN has played a vital role in shaping Eastlight’s future.
Our Annual Report for Customers has been written for you, with you. It details things you want to know about and the changes we're making so you can live happily in your home.
It’s not always necessary to call out an engineer to fix your boiler and heating issues, or just to keep your home warmer for less. Sometimes an issue can be solved with a quick DIY fix that you try yourself if you wish to.
Our Eastlight House office in Braintree provides a safe, secure place for you to report and seek support where needed.
